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Floyds Direct Travellers Insurance
7 Henley, Littledown, Bournemouth, BH7 7EH
POLICY SUMMARY
Some important facts about Your insurance
are summarised within this document. This summary does not
describe all the terms and conditions of your policy, so
please take time to read the Policy Schedule to make sure
You understand the cover it provides at the time of purchase.
Insurers: AXA Insurance
UK plc
Travel Insurance
Your declared cover is shown on Your Confirmation
Letter
| Budget Cover |
| |
| |
Limit |
Excess |
| |
| A1 Cancellation and Curtailment |
Up to £2,000 |
£95 |
| |
|
£20 LOD |
| A4 Scheduled Airline Failure |
Up to £2,000 |
n/a |
| B Medical Expenses |
£3,000,000 |
£95 |
| D Personal Effects and Baggage |
Up to £1,000 |
£95 |
| Single item limit |
£150 |
|
| Valuables Limit in total |
£150 |
|
| Travel Documents |
£100 |
|
| Delayed Baggage |
£25 per day up to £75 |
|
| E Personal Money |
£200 |
£95 |
| Cash Limit |
£200 |
|
| Cash(aged under18) |
£75 |
|
| F2 Holiday Abandonment |
Up to £2,000 |
£95 |
| H Missed departure |
Up to £800 |
£95 |
| I Personal Accident |
Max Benefit £10,000 |
n/a |
| Loss of limbs or sight (aged 65 and under) |
£10,000 |
|
| Permanent Total Disablement |
£10,000 |
|
| Death Benefit(aged 18-65) |
£5,000 |
|
| Death Benefit(aged under 18) |
£1,000 |
|
| J Personal Liability |
Up to £2,000,000 |
£250 |
| K Legal Expenses |
Up to £5,000 |
£250 |
| Budget Annual
Multi – Trip Cover |
| |
| |
Limit |
Excess |
| |
| A1 Cancellation and Curtailment |
Up to £1,000 |
£95 |
| A4 Scheduled Airline Failure |
Up to £1,000 |
n/a |
| B Medical Expenses |
£3,000,000 |
£95 |
| D Personal effects and baggage |
Up to £750 |
£95 |
| Single item limit |
£150 |
|
| Valuables Limit in total |
£150 |
|
| Travel Documents |
£100 |
|
| Delayed baggage |
£25 per day up to £75 |
|
| E Personal Money |
Up to £150 |
£95 |
| Cash Limit |
£100 |
|
| F2 Holiday Abandonment |
Up to £1,000 |
£95 |
| H Missed departure |
Up to £800 |
£95 |
| I Personal Accident |
£5,000 |
n/a |
| Loss of limbs or sight(aged under 65) |
£5,000 |
|
| Permanent Total Disablement |
£5,000 |
|
| Death Benefit (aged 18-65) |
£2,500 |
|
| Death Benefit (aged under 18) |
£500 |
|
| J Personal Liability |
Up to £2,000,000 |
£250 |
| K Legal Expenses |
Up to £5,000 |
£250 |
| |
| The cover is valid for the period
stated on Your Confirmation Letter. |
|
| Comprehensive
Cover/Comprehensive Annual Multi -Trip Cover |
| |
| |
Limit |
Excess |
| |
| A1 Cancellation and Curtailment |
Up to £3,000 |
£60 |
| |
|
£20 LOD |
| A2 Catastrophe Cover |
Up to £1,000 |
£60 |
| A3 Withdrawal of services |
£50 per day Up to £500 |
n/a |
| A4 Schedule of Airline Failure |
Up to £3,000 |
n/a |
| B Medical Expenses |
£10,000,000 |
£60 |
| C1 Hospital benefit |
£20 per day up to £1,000 |
n/a |
| C2 Mugging Benefit |
£40 per day up to £400 |
n/a |
| C3 Unused Excursions |
Up to £100 |
n/a |
| D Personal Effects and Baggage |
Up to £1,500 |
£60 |
| Single Item Limit |
£250 |
|
| Valuables Limit in total |
£250 |
|
| Travel Documents |
£250 |
|
| Delayed baggage |
£50 per day up to £150 |
|
| E Personal Money |
Up to £500 |
£60 |
| Cash Limit |
£200 |
|
| Cash (aged under 18) |
£50 |
|
| F1 Travel Delay |
£20 for first 12 hour period |
n/a |
| |
£20 for each additional 12 hour
period up to £300 |
|
| F2 Holiday Abandonment |
Up to £3,000 |
£60 |
| F3 Pet Care |
£20 per day up to £100 |
n/a |
| G Hijack |
£50 per day up to £500 |
n/a |
| H Missed departure |
Up to £1,000 |
£60 |
| I Personal Accident |
£30,000 |
n/a |
| Loss of limbs or sight (aged 65 and under) |
£30,000 |
|
| Permanent Total Disablement |
£30,000 |
|
| Death Benefit (aged 18-65) |
£5,000 |
|
| Death Benefit (aged under 18) |
£2,500 |
|
| J Personal Liability |
Up to £2,000,000 |
£250 |
| K Legal Expenses |
Up to £25,000 |
£250 |
| |
WINTER SPORTS COVER
(When additional premium is paid) |
| |
| L Ski Equipment |
|
|
| Owned |
Up to £500 |
£60 |
| Single Item Limit – Owned |
Up to £250 |
|
| Hired |
Up to £250 |
|
| M Ski Hire |
£20 per day up to £200 |
n/a |
| N Ski Pack |
Up to £75 per day up to £300 |
n/a |
| O Piste Closure |
Up to £20 per day up to £200 |
n/a |
| P Avalanche Closure |
Up to £250 |
£60 |
|
CANCELLATION RIGHT
We hope You are happy with the cover this policy provides. However, You have
the right to cancel it within 14 days of receiving the policy. See the enclosed
Policy Schedule and the section headed “CANCELLATION”.
MAKING A CLAIM
If You have a claim, please telephone Travellers Protection
Services on Tel: 0870 7744199 within 31 days after the end of the Trip.
HOW TO MAKE A COMPLAINT
We hope You will be pleased with the service We provide.
However, if You have a complaint about Our service or about a claim, please
contact The Complaints Manager, Floyd’s Direct Travellers Insurance, Eversley
House, 7 Henley, Littledown, Bournemouth, BH7 7EH Tel: 0870 4423234. If You
are still not satisfied please write to the Head of Claims, UK Underwriting
Ltd, 2 Gibraltar House, Bowcliffe Road, Leeds, LS10 1RJ.
If You are still not happy with the response You have received,
You have the right to ask the Financial Ombudsman Service to review Your case.
COMPENSATION SCHEME
Axa Insurance UK plc is covered by the Financial Services
Compensation Scheme (FSCS). You may be entitled to compensation from
the scheme, if they cannot meet their obligations. This depends on the type
of business and the circumstances of the claim. You can get more information about compensation scheme arrangements
from the FSCS by visiting their website www.fscs.org.uk. |
